Punk Style 4pcs 90s Black Pu Leather Choker Gold Chain Round Disc Charm Necklace

Milanna Jewellery currently ships orders within Australia. We offer FREE standard shipping Australia-wide using Australia Post Parcel Post.

Our estimated delivery timeframe is 3–7 business days, including order processing and shipping.

Shipping Information

Shipping policy: Australia Post Parcel Post

Shipping destination: Australia only

Shipping carrier and service: Australia Post Parcel Post

Estimated delivery time: 3–7 business days

Shipping cost: FREE shipping (AUD $0.00) on all orders within Australia

Minimum order value: No minimum purchase required to qualify for free shipping.

Free Shipping Australia-Wide

Milanna Jewellery offers free standard shipping on all orders delivered within Australia.

All eligible Australian orders are shipped using Australia Post Parcel Post at no additional shipping cost.

There is no minimum order value required to receive free shipping.

We currently do not offer international shipping.

Processing & Dispatch

Orders are usually processed and dispatched within the same business day.

Orders placed outside business hours, on weekends or on public holidays will generally be processed on the next business day.

Please note that weekends and public holidays are not considered business days.

Order processing and dispatch times may occasionally vary during periods of high demand or other operational circumstances.

Shipping Method

Orders are shipped using Australia Post Parcel Post.

This is our standard shipping service for deliveries within Australia and is provided free of charge.

Please note that tracking is not available for all orders. If tracking is available for your order, tracking details will be provided once your order has been dispatched.

Delivery Times

Our estimated delivery timeframe for Australian orders is 3–7 business days.

This estimated delivery timeframe includes order processing, dispatch and transit with Australia Post Parcel Post.

Delivery times may vary depending on your location, Australia Post delivery conditions and circumstances outside our control.

Business days exclude weekends and public holidays.

While we aim to deliver orders within the estimated timeframe, delivery dates are estimates and may occasionally be affected by unexpected delays.

If your order has not arrived within 10 business days of dispatch, please contact us at help@milannajewellery.com.au with your order number so we can assist you.

Delivery Addresses

Please ensure your shipping address is entered correctly and completely when placing your order.

Incorrect or incomplete shipping information may cause delays or unsuccessful delivery attempts.

Milanna Jewellery is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided at checkout, except where otherwise required by Australian Consumer Law.

If you notice an error in your delivery address, please contact us as soon as possible. As orders are processed quickly, we cannot guarantee that address changes can be made after an order has been placed.

Delivery Delays

Occasionally, deliveries may take longer than the estimated 3–7 business days due to circumstances outside our control, including:

• Australia Post delivery delays;
• Public holidays or peak shopping periods;
• Severe weather or natural disasters;
• High parcel volumes; or
• Other unforeseen disruptions affecting postal services.

If you are concerned about the delivery of your order, please contact us and we will do our best to assist.

Nothing in this section excludes or limits your rights under the Australian Consumer Law.

Lost or Missing Orders

If your order has not arrived within 10 business days of dispatch, please contact us at help@milannajewellery.com.au.

When contacting us, please provide:

• Your order number; and
• The email address used when placing your order.

We will review the circumstances, investigate the delivery issue where appropriate and assist you in accordance with our obligations under the Australian Consumer Law.

Australian Consumer Law

Our shipping and delivery policy operates in addition to your rights under the Australian Consumer Law.

Nothing in this policy excludes, restricts or limits any consumer guarantees or statutory remedies that may apply to your purchase.

Where a delivery issue gives rise to rights or remedies under the Australian Consumer Law, Milanna Jewellery will comply with its applicable legal obligations.

Shipping Policy Summary

Shipping policy name: Australia Post Parcel Post

Delivery country: Australia

Shipping service: Australia Post Parcel Post

Shipping cost: Free shipping (AUD $0.00)

Minimum order value: None

Estimated delivery time: 3–7 business days, including processing and transit

Order processing: Usually within the same business day

Business days: Monday to Friday, excluding public holidays

Tracking: Provided when available

International shipping: Not available

Contact

For shipping or delivery enquiries, please contact:

Milanna Jewellery

Email: help@milannajewellery.com.au

Last updated: October 2026

Last updated: October 2026

At Milanna Jewellery, we want you to be happy with your purchase. We accept returns for both defective and non-defective products in accordance with the conditions outlined below.

In addition to your rights under the Australian Consumer Law, we offer a 30-day change-of-mind return policy for eligible purchases.

This return policy applies to orders delivered within Australia, and all refunds are issued in Australian dollars (AUD).

30-Day Return Policy

Customers may request a change-of-mind return within 30 calendar days from the date their order is delivered.

To be eligible for a change-of-mind return, products must be:

• New, unused and unworn;
• In their original condition; and
• Returned with their original packaging, where applicable.

We accept new products only for change-of-mind returns. Products that have been worn, used or damaged after delivery are not eligible.

Proof of purchase may be required.

Return requests made after 30 days are not eligible for change-of-mind returns.

Return window extensions: We do not offer extended return periods during holidays, promotional events or other seasonal periods.

These conditions do not affect your rights under the Australian Consumer Law.

Change-of-Mind Returns

We accept change-of-mind returns for eligible, non-defective products within 30 calendar days of delivery.

Approved returns will be refunded to the original payment method once the returned product has been received and inspected.

Return postage: Customers are responsible for arranging and paying all return shipping costs for change-of-mind returns.

Return labels: Return postage labels are the customer's responsibility. Milanna Jewellery does not provide prepaid return labels for change-of-mind returns.

Restocking fees: No restocking fees apply. Milanna Jewellery does not charge a fixed restocking fee or a percentage-based restocking fee.

Original delivery charges: Original shipping charges are non-refundable for change-of-mind returns unless otherwise required by law.

For hygiene reasons, earrings and other pierced jewellery that have been worn or used are not eligible for change-of-mind returns.

Return Method - By Mail Only

All returns must be sent by mail using a postal or courier service.

We do not accept in-store returns or returns at physical drop-off locations.

Before sending your return, contact help@milannajewellery.com.au to obtain return instructions and the appropriate mailing address.

For change-of-mind returns, customers must organise their own return postage and shipping label.

We recommend using a tracked postage service and retaining proof of postage.

Please do not send products back before receiving return instructions.

Exchanges

Milanna Jewellery does not accept exchanges for change-of-mind purchases.

If you would like a different product, size or style, you may return your original eligible item under our 30-day change-of-mind return policy and place a new order.

This does not affect any right to a replacement or other remedy under the Australian Consumer Law.

Refund Processing Time - 10 Days

Once an approved return has been received and inspected, Milanna Jewellery will process the applicable refund to the original payment method.

Customers will receive their approved refund within 10 calendar days of Milanna Jewellery receiving the returned product, provided the return meets the applicable eligibility requirements.

The 10-day timeframe includes our refund processing and the time required for the payment provider to credit the original payment method.

Refunds are issued in Australian dollars (AUD).

For change-of-mind returns, the refund covers the amount paid for the returned products, subject to any applicable promotional conditions. Original shipping charges are excluded unless otherwise required by law.

Refunds required under the Australian Consumer Law will be provided in accordance with applicable legal requirements and without unreasonable delay.

Order Cancellations

Milanna Jewellery processes and dispatches orders quickly, with most orders prepared for dispatch within 1 business day.

For this reason, we do not accept order cancellations or changes due to change of mind once an order has been placed.

If you no longer want your order, you may request a return after receiving it in accordance with our 30-day change-of-mind return policy, provided the product meets the return eligibility requirements.

This cancellation policy does not limit any rights or remedies available under the Australian Consumer Law.

Faulty, Damaged or Incorrect Products

We accept returns for defective products in accordance with the Australian Consumer Law.

If your product arrives faulty, damaged, is not as described, or you receive an incorrect product, please contact help@milannajewellery.com.au with your order number and details of the issue.

Where a product fails to meet the consumer guarantees under the Australian Consumer Law, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.

For a major problem, you are generally entitled to choose between a refund or replacement.

For a minor problem, we may choose to repair or otherwise remedy the problem in accordance with the Australian Consumer Law.

Where a product can reasonably be returned by mail, you may be required to return it for assessment.

If the product is confirmed to have a problem covered by the Australian Consumer Law, we will reimburse reasonable return postage costs incurred.

The 30-day return window, new-product-only condition and customer-paid return postage requirements apply to voluntary change-of-mind returns and do not limit your rights concerning faulty or non-compliant products.

Promotional Discounts and Free Items

If your order included a promotional discount or complimentary product, any change-of-mind refund will take into account the applicable promotional terms and the amount actually paid for the returned product.

If returning part of an order means the remaining products would no longer qualify for a promotion, the refund may be adjusted to reflect the applicable promotional pricing.

These terms do not affect any rights or remedies available under the Australian Consumer Law.

Australian Consumer Law

Our 30-day change-of-mind return policy is provided in addition to your rights under the Australian Consumer Law.

Consumer guarantees apply to products purchased from Milanna Jewellery and cannot be excluded, restricted or modified by this policy.

The following conditions relate only to voluntary change-of-mind returns:

• The 30-calendar-day return period;
• The requirement that products be new, unused and unworn;
• Customer responsibility for change-of-mind return postage and shipping labels;
• The exclusion of original delivery charges from change-of-mind refunds; and
• The absence of voluntary exchanges.

Your statutory rights may continue to apply beyond the 30-day return period.

How to Request a Return

To request a return, please email help@milannajewellery.com.au.

For change-of-mind returns, you must contact us within 30 calendar days of receiving your order.

Please include:

• Your order number;
• The product you wish to return; and
• The reason for the return.

For faulty, damaged or incorrect products, please include a description of the issue and photographs where available.

Our team will review your request and provide return instructions, including the appropriate return mailing address.

Please do not send products back until you have received return instructions.

Return Policy Summary

Country: Australia

Currency: Australian Dollar (AUD)

Returns accepted: Yes - defective and non-defective products

Exchanges accepted: No voluntary exchanges

Accepted product condition: New products only for change-of-mind returns

Return window: 30 calendar days from delivery

Return window extension: None

Return method: By mail only

Return shipping label: Customer's responsibility for change-of-mind returns

Return postage cost: Paid by the customer for change-of-mind returns

Restocking fee: No cost - no restocking fees

Refund processing time: Within 10 calendar days of receiving the returned product

Refund method: Original payment method

These standard return conditions are subject to customers' rights under the Australian Consumer Law.

Contact Us

For return, exchange or refund enquiries, please contact:

Milanna Jewellery

Email: help@milannajewellery.com.au

Last updated: October 2026